The Appearance page contains the account-wide settings used to customize how your company's content and viewer-facing features are presented.

Go to Settings → Appearance.

The page is divided into sections for Branding, Chat, Player, Live and Overlays.

Changes made here are used as account defaults. Some settings can also be customized for individual media or live events.

Branding

The Branding section controls the visual identity used across Quickchannel.

Here you can configure elements such as your account logo, colors and other branding options used throughout the platform.

Chat

The Chat section controls the default appearance of Chat and Polls.

Use these settings to customize how chat is presented to viewers and adjust the text displayed in the chat interface.

For detailed information about the available options, see Customizing Chat appearance and text.

Player

The Player section controls the default appearance and behavior of the Quickchannel player.

Here you can:

• Set player defaults – configure playback and viewer options such as autoplay, subtitles, mute, download, quality selection, playback speed, skip buttons and sharing.
• Customize the player appearance – configure your logotype, player colors, focus indicator and font.
• Configure embedded players – use a responsive player or specify a fixed size.
• Set the player language – choose the default language used for the player interface.
• Configure recommendations – control whether viewers are shown recommended media after playback.

The preview on the page shows how your player settings will appear to viewers.

For more information about customizing the player and other visual elements, see Customizing brand identity.

Video recommendations

The player can show recommendations for other media after playback has ended.

Recommendations can be configured at the account level and, where applicable, for individual media.

Available recommendation methods include:

• Recommendations disabled
• Popularity
• Category
• Tags

Only media that is Public and Approved can appear as recommendations.

When recommendations are enabled, Quickchannel can select recommended media based on the configured method.

Live

The Live section contains appearance settings used for live events.

Use these settings to configure the default visual presentation of the live experience.

Live event settings can also be adjusted when configuring an individual live event.

Overlays

The Overlays section allows account-wide overlay settings to be configured.

Overlays can be used to display additional visual elements together with your media.