When using Single Sign-On (SSO) with the Quickchannel SiteVision plugin, Microsoft Edge may block the login process due to its Local Network Access (LNA) security restrictions.

This can happen when the SSO authentication process attempts to connect to an internal Identity Provider (IdP) from within an iframe.

How to resolve it

If the login is blocked, your IT administrator may need to review the Microsoft Edge security policies and allow the required connections.

The following policies may be relevant:

• LocalNetworkAccessAllowedForUrls – Allows specified websites to access local network resources.
• LocalNetworkAccessPermissionsPolicyDefaultEnabled – Controls Local Network Access permissions for embedded content (iframes).

For more information, see Microsoft's documentation.

The required configuration depends on your organization's SSO and network setup.